For Golf Pro Shops

The playability guarantee your shop couldn't offer alone.

Close the sales you're losing to national retailers. We underwrite the 90-day return guarantee.

Every guarantee fully underwritten — your shop is never on the hook.
5%
Premium paid per club sale
70%
Of original sale price returned on exchange
90
Day playability window for your members
48h
Payout to your shop on any exchange
How it works

The lifecycle of a guaranteed club sale.

01

Sale

Member buys a club at your counter. You log the sale in ProShop Assurance's (PSA's) portal (~2 min). You pay a one-time 5% premium on that sale. The 90-day playability guarantee is now active.

02

Exchange

Member plays the club. If it doesn't play right within 90 days, they bring it back. You initiate the exchange in the portal.

03

Payout

PSA wires 70% of the sale price back within 48 hours. You finalize a like-for-like swap at your discretion. The returned club ships to our disposition partner under a prepaid label.

What's in it for your shop

Level the playing field with the national golf retailers.

Close sales you're currently losing to national retailers

Match the 90-day return promise of PGA Superstore and Golf Galaxy. Members fit and buy at your shop.

Close sales you're currently losing when members hesitate

Hesitant members commit once the playability guarantee is in place. The spend stops feeling reckless.

Protect your margin

On exchange, PSA wires 70% back within 48 hours — covering your cost basis. No returns on your books.

Improve the member experience

Members get the club they actually want — through your shop, not a national retailer's return desk. Loyalty stays with you.

Pricing

One fee, priced by your exchange rate.

Tier 1
5%
per guaranteed club sale
70% back on every exchange.

Most shops never leave this tier. Designed for pro shops with low to moderate exchange activity.
0 – 10% exchange rate
Tier 2
5%
per guaranteed club sale
60% back on every exchange.

For shops with higher exchange activity. Premium stays a flat 5% — only the payout adjusts.
10 – 20% exchange rate
Tier 3
5%
per guaranteed club sale
50% back on every exchange.

For high-volume shops with significant exchange rates. Coverage continues at any exchange volume.
20%+ exchange rate

Exchange rate is the percentage of guaranteed sales resulting in an exchange claim, on a rolling 12-month window. The 5% premium is flat; your payout starts at 70% (Tier 1) and is evaluated quarterly, moving one step per review, both directions. Small clubs are credibility-weighted against the portfolio mean until they have enough volume. All billing settles weekly.

A worked example

Sample economics on a $700 club, with and without ProShop Assurance.

Sample Economics WITH ProShop Assurance WITHOUT
  Clean Sale Exchange Clean Sale Exchange
Sale price $700 $700
Your cost basis ($490) ($490)
Premium (5% of sale) ($35)
Payout received (70% of sale) +$490
Replacement cost ($490) ($490)
Net per transaction +$175 $0 +$210 ($490)
Combined lifecycle +$175 ($280)
Questions

The details, without the fine print.

What does this cost my shop?

Just a 5% premium on each guaranteed club sale, settled weekly — you only pay when you sell. No subscription, no onboarding fee.

What does my staff need to learn?

Just how to offer it at the point of sale. PSA can be front-of-house or fully behind-the-scenes — your call. Logging takes ~2 min.

What clubs qualify?

New OEM clubs above a minimum price. Stock specs, shaft upgrades, and length/loft/lie/grip adjustments all qualify. Stamping, paint fill, and OEM personalization excluded — standard fitter convention.

What qualifies as "didn't perform"?

The member's subjective call within the 90-day window. No inspection, no arguments. The guarantee is useful at point of sale because you can promise it without hedging — and that's the point.

What happens on an exchange?

PSA wires your shop 70% of the sale price within 48 hours. You ship the returned club to our disposition partner under a prepaid label.

What does "same category" mean on an exchange?

Drivers for drivers, irons for irons, wedges for wedges, putters for putters. The member exchanges within the same club type. Price difference is settled between you and the member at the point of exchange.

What if the returned club is damaged?

Normal play wear is expected and covered. Visible negligence — bent shafts, damaged faces, missing components — is grounds for a reduced payout. Edge cases are reviewed individually; PSA will never surprise you on a claim.

Does my rate ever change?

Your premium is always a flat 5%. Your payout starts at 70% and re-evaluates quarterly on rolling exchange experience — stepping to 60% or 50% if exchanges run high, and back up as they improve.

Is there a contract or cancellation policy?

No contract — the program runs sale by sale. Cancel anytime by simply not registering new sales. Any guarantees already sold to members stay active through their 90-day term.

What if a member abuses the program?

Built-in eligibility rules: normal use, one exchange per purchase, similar-tier swap, reasonable windows. Patterns visible in your portal.

When does onboarding begin?

Onboarding begins within 2 weeks of signing. First guaranteed sales typically within 5 business days.

Ready to offer the guarantee?

Tell us about your shop and our underwriting team will walk you through setup. Every guarantee is fully underwritten — your shop is never on the hook. Most shops are live within a week of our first call.